ESP Mercury Mountaineer 2009 SYNC Supplement 

SYSTEM CONTROLS
SYNC will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio control Steering wheel
control Function
Press to activate SYNC hands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognition
system overview chapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
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VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands: • Dial •Call
• Call at home •Call on mobile OR cell
• Call at work OR Call
in office •
Call on other
• Phone book at home
1•Phone book 1
• Phone book on mobile
OR cell1• Phone book at work OR
Phone book at office1
• Call history outgoing1•Call history incoming1
• Phone book on Other1•Connections1
• Call history missed1•Go to privacy
• Menu1•Hold
• Join
1Voice commands are not available until downloading phone information
via Bluetooth is complete.
Phone book commands: When you ask SYNC to access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or say “Call” to call the contact.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be any desired name from your phone book.
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USING THE QUICK DIAL FEATURE
SYNC allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC.
To access/call numbers stored in the Quick Dial:
1. Press
to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or press the respective memory preset
again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following commands are available:
• PRIVACY ON/OFF
• HOLD ON/OFF
• ENTER TONES
• JOIN ON/OFF (Available when you have two active calls)
• PHONE BOOK
• CALL HISTORY
• RETURN
Refer to the following sections for further information.
Using privacy mode
SYNC allows you to easily switch a call from an active hands-free
environment to your Bluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note: To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
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To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
10. SYNC will ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNC will automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNC may ask if you
would like to DOWNLOAD? your Bluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNC will take you back to the
main menu.
Connecting a phone
To connect a previously paired Bluetoothenabled phone:
Note: To scroll, press
SEEKor/.
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5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNC will confirm the change
audibly and in the radio display. SYNC will then take you back to the
LANGUAGES menu.
Returning to the factory defaults
SYNC allows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer to Performing a master
reset.
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until DEFAULTS appears in the radio display.
7. Press OK. The display will read RESTORE DEFAULTS?
8. Press OK to confirm. The display will read DEFAULTS SET. SYNC will
take you back to the DEFAULTS menu.
Performing a master reset
A master reset allows you to completely erase all information stored in
SYNC (all phone book, call history and text message information as well
as all previously paired phones) and return to the factory default
settings. To perform a master reset:
Note: To scroll, press
SEEKor/.
1. Press
to enter the PHONE MENU.
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WARNING:Do not wait for 911 Assist to initiate an emergency
call if you are capable yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within 5 seconds after the crash, the system or phone may be
damaged or non-functional.
The cell phone or 911 Assist hardware may become damaged in a
crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected Bluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNC will search for and connect to any available,
previously paired cell phone and continue to place the call to 911. Before
initiating the call, SYNC provides a 10 second window that allows the
driver or passenger to decide whether to cancel the call by pressing and
holding
on the steering wheel controls or on the audio system.
Before initiating the 911 call for the occupants, SYNC will say the
following or a similar message:
“A crash has occurred. SYNC will attempt to place a call to 911. To
cancel, press and hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example:
“A vehicle crash has been detected that has deployed an airbag or
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
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Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note: When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist feature to perform
properly:
• SYNC is on and functioning properly at the time of the incident and
throughout feature activation and use.
• SYNC 911 Assist feature is set to ON prior to the incident.
• ABluetooth enabled cellular phone is paired and connected to SYNC.
• A connected Bluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident.
• The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING: Unless 911 Assist is previously configured to ON
prior to a crash, 911 Assist will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist feature is initially set to OFF. The connected phone must
be set as the primary phone in order to change the setting. To access the
setting:
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
Note: Before activating, 911 Assist will disclose to emergency
services that the vehicle has been in a crash involving the
deployment of an airbag or the activation of the fuel pump
shut-off and 911 Assist will be active for any paired and
connected cell phone. If you do not want to disclose this
information, do not activate the feature.
4. Press
orto toggle between ON/OFF.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
For more information, please visit www.SyncMyRide.com.
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use media and other devices not essential to the
driving task when it is safe to do so.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands: • Play all •Play
• Pause •What’s playing?
• Connections •Play next track
• Play previous track •Play next folder
2
• Similar music •Play previous folder2
• Autoplay on •Autoplay off
• Repeat off •Repeat on
• Shuffle on •Shuffle off
• Play genre
1•Play playlist 1
• Play album •Play artist 1
• Play track 1•Search artist 1
• Search genre 1•Search track 1
• Search album 1•Refine album 1
• Refine artist 1•Refine track 1
1
Voice commands are not available until indexing is complete.2Voice commands only available in folder mode. For more information,
refer to Exploring the USB device later in this chapter.
Note: In the above possible commands, “”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay: With this feature ON, SYNC allows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNC will not begin to play any of your music
until all media has all been indexed.
Note: The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
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7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until LANGUAGE appears in the radio display.
9. Press OK to enter the LANGUAGE menu.
10. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
11. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the display will read UPDATING.
Once the change is complete, SYNC will confirm the change audibly and
in the radio display. SYNC will then take you back to the ADVANCED
menu.
Returning to the factory defaults
SYNC allows you to return to the factory defaults settings. This selection
will not erase your indexed information. If you wish to erase all
information, refer to Performing a master reset.
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until DEFAULTS appears in the radio display.
9. Press OK. The display will read RESTORE?
10. Press OK to confirm. The display will read RESTORED. SYNC will
take you back to the ADVANCED SETTINGS menu.
Performing a master reset
A master reset allows you to completely erase all information stored in
SYNC (all phone book, call history and text message information as well
as all paired devices) and return to the factory default settings.
Note: Once a mast reset has been completed, you must re-insert your
USB device to access the contents.
Note: To scroll, press
SEEKor/.
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ACCESSING SYNC MEDIA FEATURES THROUGH YOUR DVD
SYSTEM (IF EQUIPPED)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
Rear seat passengers can listen to SYNC media sources (USB, BT
AUDIO, LINE IN) through the DVD system (if equipped).
To access:
1. Ensure that:
• The DVD and audio system are ON. See the Family Entertainment
System section in your Owner’s Guide for more information.
• Your digital media playing device is plugged into the USB port or
SYNC’s Auxiliary input jack (Line in), if desired.
Note: When accessing media through the USB port, ensure that the
media device is plugged into the USB port BEFORE pressing the
media button to select USB. If no device is plugged into the USB port,
USB will not appear as an available selection.
• Your Bluetooth enabled cellular phone from which you wish to stream
music is ON and is currently paired to SYNC as a BluetoothDevice.
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